Fix Prime Video Error 7031 This Title Is Not Available To Watch Instantly (2025)

Updated: 11/29/2025

You open Prime Video, choose a movie or episode, press play, and instead of the stream you see Error 7031 or a message that the title is not available to watch instantly. Other titles might still work, which makes the situation confusing, especially if you were watching the same show yesterday. This code usually points to regional licensing limits, temporary server issues, or corrupted playback data on your device, but there are several things you can try before giving up.

Table of Contents

Method 1: Verify Title Availability And Region Settings

If you use a VPN or Smart DNS to simulate another region, disable it and restart the Prime Video app. These tools can confuse Amazon’s licensing checks and make the service think you are in a location that is not allowed to view that content, resulting in Error 7031.

Warning: Using VPNs to bypass regional restrictions may violate Prime Video’s terms of use, so rely on your actual home region settings for the most stable experience.

Method 2: Clear Prime Video App Cache And Reload Playback Data

Create or switch to another Prime Video profile in the app and attempt to play the title from there. If it works under the alternate profile, your main profile’s viewing data for that title may be corrupted, and you can continue watching from the working profile while the original one gradually refreshes.

Method 3: Improve Network Quality And DNS Resolution

Open another streaming app like Netflix or Disney Plus and try playing a title. If they also fail or buffer heavily, the underlying issue is likely your network or ISP rather than Prime Video alone, and contacting your provider or adjusting your plan may be necessary.

ipconfig /flushdns

On a Windows PC using a browser to watch Prime Video, you can run the above command in an administrator Command Prompt to flush DNS cache before testing playback again.