Twitch Error #2000: 'Network Error' Fix (Purple Screen)

Updated: 11/29/2025

You are watching a tournament or your favorite streamer, and suddenly the video cuts to a solid purple screen with white text: 'There was a network error. Please try again. (Error #2000)'. Despite the name, this is rarely a problem with your actual internet connection. It is almost always caused by a browser extension or antivirus trying to block a Twitch segment (usually an ad) and accidentally blocking the video stream instead.

Table of Contents

The AdBlocker Conflict

Twitch aggressively fights AdBlockers. They inject ads directly into the video stream. If your AdBlocker tries to snip the ad out, it breaks the video chain, resulting in Error 2000.

Method 1: Disable AdBlockers on Twitch

Even if you have Twitch Turbo or are subscribed, a background blocker can still break the player.

Step 1: Extension Check

Look for uBlock Origin, AdBlock Plus, or Ghostery in your browser toolbar.

Step 2: Whitelist Twitch

Click the icon and select 'Pause on this site' or 'Trust this site'. Refresh the page (F5). If the stream loads, you found the culprit.

Method 2: Flush Network Cache

If extensions aren't the problem, your browser might be holding onto a 'bad route' to the Twitch server.

Step 1: Open CMD

Press Win + R, type cmd, and hit Enter.

Step 2: Flush DNS

Run this command to clear your computer's phonebook:

ipconfig /flushdns
Pro Tip: Also try clearing your browser's specific cache. In Chrome, press Ctrl + Shift + Delete and select 'Cached images and files'.

Method 3: Check Your Antivirus Web Shield

Antivirus software like BitDefender, Kaspersky, and Avast have 'Web Shield' features that scan secure video traffic. Sometimes they falsely identify Twitch's video packets as a threat.

  • Open your Antivirus dashboard.
  • Go to Web Protection settings.
  • Add twitch.tv to the Exclusions / Whitelist.