Fix Tinder Error 5000 'Something Went Wrong' (2025)

Updated: 11/29/2025

You open Tinder, ready to swipe, but instead of your matches you see a grey screen with a banner that says Something went wrong, please try again later and sometimes the numeric label Error 5000. You retry, switch tabs, even restart your phone, but the app keeps throwing the same error. This usually points to a connection or server problem, outdated app version, or corrupted local data, not an instant ban on your account [web:8][web:14].

Table of Contents

Method 1: Refresh Your Network And Session

Error 5000 is often triggered when Tinder cannot complete a clean handshake with its servers because of a weak network or a stale app session, even if other apps seem to work normally [web:8][web:11]. Before touching deeper settings, rule out a simple connection glitch and force Tinder to request a fresh token.

Step 1: Toggle Between WiFi And Mobile Data

With Tinder closed, turn off WiFi on your phone and enable mobile data, then reopen Tinder and try logging in or loading your feed again. If it works on data but fails on WiFi, your home router or provider is likely blocking or throttling some of Tinder traffic, repeat the test in reverse by turning off mobile data and trying on a different WiFi network such as a hotspot [web:8].

Step 2: Fully Close And Reopen The App

Force quit Tinder instead of just backing out of it, on Android, open the recent apps view and swipe Tinder away, on iPhone, swipe up from the bottom or double press the Home button and slide the Tinder card off the screen. Wait ten seconds, reopen the app, and try again so a fresh session is built from scratch.

Step 3: Log Out And Back In If Possible

If you can reach Settings inside Tinder, use the logout option to sign out completely, then sign back in with the same phone number or account. This clears a stale authentication token that can cause the Something went wrong banner to repeat even on a good internet connection [web:11].

Method 2: Clear Tinder Cache Or Reinstall The App

On Android, press and hold the Tinder icon, tap the small info button, or choose App info, then go to Storage. Tap Clear cache first and test the app, if the error remains, tap Clear data or Clear storage, which logs you out and deletes local files, then reopen Tinder and sign in again [web:11][web:14].

Step 2: Offload Or Reinstall On iPhone

On iPhone, open Settings, go to General, then iPhone Storage, find Tinder and tap it. Choose Offload App to remove the executable while keeping documents, then tap Reinstall App, or delete the app completely and get a fresh copy from the App Store if the error is still present [web:11].

Step 3: Update Tinder To The Latest Version

Open the Google Play Store or Apple App Store, search for Tinder, and check if an Update button is available, if so, install the latest version before launching the app again. Error 5000 often shows up when an outdated app is talking to a backend that has already been upgraded, leading to version mismatches [web:8].

Warning: After clearing data or reinstalling, you must sign in with the exact same phone number, Apple ID, Google account, or Facebook account you originally used, otherwise Tinder will treat you as a new user.

Method 3: Check Tinder Service Status And Account Health

If you see explicit text about your account being under review or disabled for violating terms, Error 5000 will not be solved by cache clears or network tweaks. In that situation you must follow the appeal or help links shown in the message and wait for Tinder support to respond, making new accounts in quick succession can backfire and cause further restrictions [web:8].