Fix Roku Error 014.40 Unable To Connect To WiFi Network (2025)

Updated: 11/29/2025

You turn on your Roku, try to start a channel, and instead you see Error Code 014.40 or a generic 014 message saying the device cannot connect to your wireless network. Other devices may be online, which makes this extra frustrating. Error 014.40 usually means Roku cannot verify your WiFi password or complete the handshake with your router, often because of a wrong password, signal issues, or router configuration.

Table of Contents

Method 1: Re enter The Correct WiFi Network And Password

Roku error 014.40 is strongly associated with password verification problems on the wireless network, so the first step is to make sure you are joining the right SSID with the exact correct passphrase.

Step 1: Confirm The Network Name On Another Device

Use your phone or laptop to see which WiFi network they are connected to and verify the exact SSID and password there. If your router broadcasts multiple networks like 2,4 GHz and 5 GHz with similar names, note which one is stable for streaming.

Step 2: Forget And Re add The Network On Roku

From the Roku home screen go to Settings, then Network, and choose Set up connection, then Wireless. When your network list appears, select your WiFi, press the star button to forget it if necessary, then select it again and very carefully type the WiFi password, paying attention to upper and lower case letters.

Step 3: Verify Connection Using Roku Network Test

After entering the password, allow Roku to test the connection when prompted. If it reports that your wireless connection is good and internet is available, return to a channel and try streaming to confirm that Error 014.40 is resolved.

Method 2: Power Cycle Roku, Router, And Adjust Wireless Band

If your Roku supports both 2,4 GHz and 5 GHz, try connecting to the 2,4 GHz network for better range or 5 GHz for less interference depending on your layout. On Roku models with an Ethernet port, use a wired cable from the router to bypass WiFi entirely, which often eliminates 014 type codes.

Warning: Avoid restarting your router repeatedly in very short intervals, as this can stress the hardware and may trigger security or ISP side rate limits on reconnections.

Method 3: Adjust Router Security, Channel, And Network Extras

In your router’s wireless settings select a less congested channel and moderate channel width, for example 20 MHz on 2,4 GHz instead of 40 MHz, then save and reboot the router. After changes, repeat the Roku network setup so it connects using the updated radio parameters.