Roku Error 014.30: Unable To Connect To Wireless Network Fix (2025)

Updated: 11/29/2025

You turn on your Roku to relax with a show, but instead of the home screen you see "Unable to connect to wireless network, Error code 014,30". The device finds your Wi Fi name, but the connection test fails and you are stuck without Netflix, YouTube or any other channel.[web:8][web:17]

This error almost always points to a local network issue, not a broken Roku account, the signal might be weak, the password may be wrong, or the router just needs a clean restart. The fixes below walk you through the safest steps to get your Roku back online without wiping your channels.[web:11][web:14]

Table of Contents

Method 1: Restart Your Roku From The Menu

Many 014,30 errors are caused by a temporary glitch in the Roku system software, a full restart clears the wireless chip and forces a fresh connection attempt.[web:17]

Step 1: Open the Roku Settings menu

From the Roku home screen, press the Home button to make sure you are at the top level, then use the remote to go to Settings > System, if error 014,30 appears during setup, press the back button until you see a menu that lets you reach Settings.

Step 2: Use the built in system restart

Inside System, choose Power if available, then select System restart and confirm, on some Roku TVs, the restart option is directly under System, the screen will go black for a short time while the device reboots.

Step 3: Run the connection test again

When Roku powers back on, go to Settings > Network > Check connection, this tool quickly verifies whether the device can talk to your router and the internet, if you see green checks for both, try launching a channel and see if streaming works without the 014,30 code.

Method 2: Power Cycle Your Router And Move The Roku

If your Roku still fails the network test, the issue may be with the router or Wi Fi signal strength, especially if the device is far from the access point or behind a TV cabinet.[web:8][web:17]

Step 1: Power cycle your modem and router

Unplug the power cable from your router and any separate modem, wait at least 30 seconds so the capacitors fully discharge, then plug the modem back in first, wait until its lights stabilize, and finally plug in the router, this clears cached errors and forces a new connection with your internet provider.

Step 2: Move the Roku or router to reduce interference

If possible, move the Roku device, especially a small streaming stick, so it is not hidden directly behind the TV or pressed against metal surfaces, even a few centimeters of clearance can improve signal, alternatively, move the router to a more central or higher location where the Roku has a clearer line of sight.

Step 3: Try a different Wi Fi band or network name

On dual band routers, you may have a 2,4 GHz and a 5 GHz network, on the Roku, go to Settings > Network > Set up connection > Wireless and try connecting to the other band if it has a stronger signal, make sure you pick the correct Wi Fi name and enter the right password, even a single wrong character will bring back 014,30.[web:11]

Method 3: Reset Network Settings And Re enter Wi Fi

If the Roku still refuses to connect, its stored Wi Fi configuration might be corrupted, resetting the network settings deletes the saved network profiles so you can start from scratch.[web:17][web:20]

Step 1: Open the Advanced system settings

From the Roku home screen, go to Settings > System > Advanced system settings, this menu contains options for resetting specific parts of the device without doing a full factory reset.

Step 2: Use Network connection reset

Select Network connection reset, then choose Reset connection, the Roku will briefly restart its network modules and forget any saved Wi Fi networks and passwords.

Warning: After a network connection reset, you will need to re enter your Wi Fi password, make sure you have it written down or stored in a password manager before you proceed, otherwise you may lock yourself out of your own network.[web:17]

Step 3: Re connect to your wireless network

Once the reset completes, go back to Settings > Network > Set up connection > Wireless, select your Wi Fi name from the list, enter the password carefully, and let Roku run its connection test, if the router and internet are working normally, the 014,30 error should disappear and your channels should load again.